Parking fines are usually issued to motorists who refuse to pay fees or stay too long for what they have paid for.
Previously, motorists would struggle to secure discounts on fines – despite having reasonable alibis.
However, the new Code means road users who now provide clear evidence to support a claim could have their charges ditched.
But, road users would still have to show operators that there were genuine reasons why the rules were broken.
It reads: “The Appeals Charter is a statement of the way certain grounds of appeal based on an error or mitigating circumstances will be handled by the parking operator.
“There are 2 scenarios considered within the Appeals Charter: Where the parking charge should be cancelled. Where the parking charge should be reduced to £20 for a period of 14 days.”
“Parking operators should consider the spirit of the Appeals Charter when deciding appeals.
“For example, where there is clear evidence of illness or emergency, this should be taken into account when deciding whether to uphold the appeal, offer a reduced settlement or cancel the parking charge.”
According to the charter, fines could be waived if drivers have paid the tariff but made a keying error. This can include typing in the wrong vehicle registration number,
Road users who suffer the onset of illness or are delayed by an overrunning medical appointment may also be able to get fines removed.
Motorists charged for forgetting to show a parking permit or Blue Badge may also get the fee removed if they supply a copy of the documents soon after.
Fines can also be removed if evidence suggests that payment machines were working and no alternative options were available.
Charges are also likely to be removed if there is evidence that a vehicle overstayed in a parking bay because it had broken down.
